JSwalker134
New Member
- Time of past OR future Camino
- Portugues, 20, Fisterra, 23
My phone was stolen by a man with a knife in an albergue in Fisterra, about 4 weeks ago, from my bed while I was sleeping. I saw the thread discussing it here that was subsequently closed. on advice of a friend back home I made a post on the Reddit subreddit for the Camino, as I did not know about this forum. Links below:
The phone was stolen from my bed at about 4am, I'm usually very careful about my possessions, never had anything stolen from me in my life even in places more dangerous than Spain. I was sleeping in the bed, woke up hearing some noise (quite a light sleeper, saw a person next to my bed who said 'Hola' to me and hurriedly walked out, I thought it might be another pilgrim but the speed he moved at made me suspicious, so I jumped out of bed, followed him out of the room and into the street. I also worried that he had taken my laptop, which he was probably trying to take as well as my phone, both were on my bed. Unfortunately I wasn't wearing my glasses and had no shoes on, so I couldn't get far, at some point he dropped a knife, which the Guardia Civil later recovered, and I hoped they might have been able to trace some DNA/fingerprints from it, but I don't know what they have done.
The Guardia Civil searched the area but no luck, told me to sleep a few hours (I didn't ofc) then in the daytime took me to their station, took statements, showed me mugshots etc but I wasn't sure, also I was too shaken. I didn't speak Spanish beyond essentials for a peregrino and they didn't speak much English, I spoke briefly with a telephone translator and with translate app on their phone, but it wasn't an easy conversation. For example I wanted ask them if they could trace the phone via triangulation of the cellular network or the GPS, because it's still had battery and was possible to call my phone for about 24 hours. (I tried phoning repeatedly on a borrowed phone and my friends in the UK phoned the phone and left messages, hoping that I could pay the thief to get my phone back). But basically I didn't feel they handled the situation well, I was on my own and sleep deprived and shaken up.
The albergue I stayed in did not lock the door at night (in Fisterra a lot of people go to watch the sunset and don't get back til late at night), the door did not have a code, and it did not have a working security camera (it was inactive). Also the hospitalerio had a work laptop visible in the reception and the thief did not steal that, it suggest to me he deliberately targets pilgrims. I was the only person in my room in the albergue, it was mostly empty that time. The hospitalerio said it was up to me to lock the door at night, but she didn't explain in English or even have a written sign. She was very kind to me after it happened, but I felt the people running it (small family one I guess) didn't do enough to ensure the security of the albergue. They also didn't seem very surprised when it happened, after I told a staff member they just pointed to a sign saying they took no responsibility for stolen items, which is understandable, but to me it suggests that thefts are common, and if so they need to do something to protect your guests.
This is really hard for me because it had photos of the last few weeks of a relatives life, photos from the funeral, also photos of some of their possessions that were to be disposed of or given away. I don't think I backed these up (yes, silly of me, but I really didn't expect to lose a device on the camino) Basically after dealing with a difficult bereavement process this year, I decided to do a short camino as part of the healing process. The phone itself was not even high value (120 euros new) and had a crack in the screen, so I don't see what resale value the thief would get from it. I would have paid about the cost of the phone brand new to get it back, and I asked around in Fisterra if anyone could get it back I would pay 100 euros for it. Also another loss is contacts I'd made with people on the Camino, I don't think I can back these up unless I can find where I wrote the password my google account. But anyway, apparently Fisterra has a reputation for drug addicts and thefts, this is something I had heard from many people on the Santiago-Muxia-Fisterra caminos to be careful in Fisterra because of thieves.. Apparently the night before there was a robbery in the municipal albergue, although the thief had been caught (because they have cameras)
The only good thing is that most people you meet on the Camino are good people, wonderful people, and talking to people helped me a lot. It basically ruined my Camino experience, and it brought the death of my relative back to me. I've pretty much given up on getting the phone returned (hopefully I should be able to find the IMEI number and get the phone deactivated so people will be discouraged not to buy stolen phones). Other than that, I'm not sure I can really encourage other people to do a camino now, unless they are extremely careful and don't take anything valuable/sentimental, buy a cheap disposable phone before for example. Also yes I was disappointed by the Guardia Civil's response and lack of English (in an area with lots of international tourists and piligrims) because the fact the phone was still on for 24 hours or so after it happened meant there was a chance of it getting recovered.
The phone was stolen from my bed at about 4am, I'm usually very careful about my possessions, never had anything stolen from me in my life even in places more dangerous than Spain. I was sleeping in the bed, woke up hearing some noise (quite a light sleeper, saw a person next to my bed who said 'Hola' to me and hurriedly walked out, I thought it might be another pilgrim but the speed he moved at made me suspicious, so I jumped out of bed, followed him out of the room and into the street. I also worried that he had taken my laptop, which he was probably trying to take as well as my phone, both were on my bed. Unfortunately I wasn't wearing my glasses and had no shoes on, so I couldn't get far, at some point he dropped a knife, which the Guardia Civil later recovered, and I hoped they might have been able to trace some DNA/fingerprints from it, but I don't know what they have done.
The Guardia Civil searched the area but no luck, told me to sleep a few hours (I didn't ofc) then in the daytime took me to their station, took statements, showed me mugshots etc but I wasn't sure, also I was too shaken. I didn't speak Spanish beyond essentials for a peregrino and they didn't speak much English, I spoke briefly with a telephone translator and with translate app on their phone, but it wasn't an easy conversation. For example I wanted ask them if they could trace the phone via triangulation of the cellular network or the GPS, because it's still had battery and was possible to call my phone for about 24 hours. (I tried phoning repeatedly on a borrowed phone and my friends in the UK phoned the phone and left messages, hoping that I could pay the thief to get my phone back). But basically I didn't feel they handled the situation well, I was on my own and sleep deprived and shaken up.
The albergue I stayed in did not lock the door at night (in Fisterra a lot of people go to watch the sunset and don't get back til late at night), the door did not have a code, and it did not have a working security camera (it was inactive). Also the hospitalerio had a work laptop visible in the reception and the thief did not steal that, it suggest to me he deliberately targets pilgrims. I was the only person in my room in the albergue, it was mostly empty that time. The hospitalerio said it was up to me to lock the door at night, but she didn't explain in English or even have a written sign. She was very kind to me after it happened, but I felt the people running it (small family one I guess) didn't do enough to ensure the security of the albergue. They also didn't seem very surprised when it happened, after I told a staff member they just pointed to a sign saying they took no responsibility for stolen items, which is understandable, but to me it suggests that thefts are common, and if so they need to do something to protect your guests.
This is really hard for me because it had photos of the last few weeks of a relatives life, photos from the funeral, also photos of some of their possessions that were to be disposed of or given away. I don't think I backed these up (yes, silly of me, but I really didn't expect to lose a device on the camino) Basically after dealing with a difficult bereavement process this year, I decided to do a short camino as part of the healing process. The phone itself was not even high value (120 euros new) and had a crack in the screen, so I don't see what resale value the thief would get from it. I would have paid about the cost of the phone brand new to get it back, and I asked around in Fisterra if anyone could get it back I would pay 100 euros for it. Also another loss is contacts I'd made with people on the Camino, I don't think I can back these up unless I can find where I wrote the password my google account. But anyway, apparently Fisterra has a reputation for drug addicts and thefts, this is something I had heard from many people on the Santiago-Muxia-Fisterra caminos to be careful in Fisterra because of thieves.. Apparently the night before there was a robbery in the municipal albergue, although the thief had been caught (because they have cameras)
The only good thing is that most people you meet on the Camino are good people, wonderful people, and talking to people helped me a lot. It basically ruined my Camino experience, and it brought the death of my relative back to me. I've pretty much given up on getting the phone returned (hopefully I should be able to find the IMEI number and get the phone deactivated so people will be discouraged not to buy stolen phones). Other than that, I'm not sure I can really encourage other people to do a camino now, unless they are extremely careful and don't take anything valuable/sentimental, buy a cheap disposable phone before for example. Also yes I was disappointed by the Guardia Civil's response and lack of English (in an area with lots of international tourists and piligrims) because the fact the phone was still on for 24 hours or so after it happened meant there was a chance of it getting recovered.