Ticket Change through Renfe

N

ndanielsn

New Member

Time of past OR future Camino

Camino Ingles 2024

• Today at 6:23 PM

• #1

Has anyone successfully changed a Renfe Elige type ticket online? We got elige tickets and are trying to change trains to a different time but it seems to just ask us to buy the tickets again and we are unsure if the original fare would be refunded.

 

JCLima

Active Member

Time of past OR future Camino

.

• Today at 6:40 PM

• #2

Are you sure they are asking you to buy new tickets? Or are they just showing how much you need to pay because there is a price difference between the tickets you bought and the new ones?

I've never done it, I'm just trying to troubleshoot

 

N

ndanielsn

New Member

Time of past OR future Camino

Camino Ingles 2024

• Today at 6:52 PM

• #3

Yes, it’s asking us to pay the difference AND the cost of the new tickets. This may be ok if the original purchase amount is refunded, it’s just unclear if that will happen.

 

henrythedog

Veteran Member

Donating Member

Time of past OR future Camino

Annually - often more - from 2014

• Today at 6:59 PM

• #4

Renfe have a 24hr helpline in English if your Spanish isn’t up to it. Bearing in mind that RENFE would beat the IRS hands-down on bureaucracy most Spaniards wouldn’t think they were up to it.

+34 912 320 320

 

N

ndanielsn

New Member

Time of past OR future Camino

Camino Ingles 2024

• 36 minutes ago

• #5

henrythedog said:

Renfe have a 24hr helpline in English if your Spanish isn’t up to it. Bearing in mind that RENFE would beat the IRS hands-down on bureaucracy most Spaniards wouldn’t think they were up to it.

+34 912 320 320

Click to expand...

Oof. That sounds about right!
And thank you.