We were hospitaleros at Refugio Guacelmo in Rabanal for the last 2 weeks of September last year. We were instructed to pay special attention to all who wanted to stay. Before registering we showed them a "fact sheet" including an enlarged photo of a bed bug and photo of typical bites on a person. In the 18 days that we were there, we treated 12 people for bed bug bites. This included washing all their clothes, plus their sleeping bag at 60 degrees, putting all unwashable items - including backpack, boots, etc - into a large plastic bag, spraying with a special bed bug killer and leaving the bag in the sun for the rest of the day. The "victims" were lent freshly washed discarded clothes (thanks to all the Pilgrims who want to ditch some weight), they used a separate shower and slept in a separate small dormitory. I can assure you that we were very careful indeed. It was hard work, because while treating these people, we were also checking in and attending to all the other Pilgrims. It was also stressed that backpacks should NEVER be placed on the beds. Anne