NCS (Nunca Camina Solo) baggage transfer was great and responsive between Logroño and Ponferrada. However, wanted to send a heads up regarding the partner from Ponferrada onwards. They have neglected to pick up a reserved bag at Portomarin (and later delivered it by taxi when the hotel staff at our next stop called them). However, when I reached out to voice my concerns about next day pickup via WhatsApp they did not reply and we lost confidence in them. Going with a different company onwards.