I stayed here last night and found a large bed bug crawling next to my head. I killed it and brought it to the owner and she told me not to worry, that it was in fact a butterfly. I told her that it did not have wings and she then said that it must be a tree bug and that I needed to keep the windows closed. I changed beds and before turning off the lights, I found two more in my bed. It was close to midnight so the only option I had was to pack up my stuff and sleep in a chair in the foyer of the albergue. I know that bed bugs might be unavoidable at times, but being lied to added insult to injury. The shear look of horror on the face of the albergue owner spoke volumes and then she proceeded to not only answer dishonestly, but she also did not attempt to remedy the situation at all (room change, refund, assistance finding another space).
The albergue is one of the nicer ones I have seen, but the shady business practices need to be addressed. I am offering my story as an FYI. Please keep the self-rightgeous 'blame the pilgrim' and anti-American comments to yourself.
The albergue is one of the nicer ones I have seen, but the shady business practices need to be addressed. I am offering my story as an FYI. Please keep the self-rightgeous 'blame the pilgrim' and anti-American comments to yourself.